Privacy Policy

Your images

When you ask for a fix, we upload your image to our storage and send it to an image AI service provider to create the result.

We delete your uploaded image and the result automatically within 24 hours. We never make your images public, we don't sell them, and we never use them to train models.

Image AI providers handle images under their own terms and may keep a temporary copy for a limited time before deleting it. Please don't upload images you aren't comfortable sending to them.

HEIC conversion and image resizing happen in your browser before upload. After you press Enhance photo and verification succeeds, the prepared image is sent for AI processing.

Information we collect

• Your images and the results, until they are deleted within 24 hours.
• Your IP address, stored only as a one-way hash. We use it to limit abuse and to count free fixes. We don't store it in plain text.
• An anonymous ID in a cookie, so we can count your free fixes for the day.
• If you sign in with Google: your name, email address and profile picture, plus a login session cookie.
• If you buy credits or a subscription: your purchases and credit balance. Card details are handled by Stripe and never reach our servers.
• Basic records of each job (which tool you used, image size, success or failure, cost). These contain no image content.

Cookies

• An anonymous ID cookie (up to 1 year) to count free fixes.
• A session cookie if you sign in.
• Cloudflare Turnstile, our bot check, may set its own cookies to tell people from bots.

How we use information

To run the service (process your images, apply the daily free limit, keep your credits), to prevent abuse and fraud, to fix problems, and to understand which pages are useful. We don't show ads and we don't sell personal information.

Service providers

These processors handle data for us, and only to provide their own service:

• Cloudflare, for hosting and storage.
• Google, for sign-in.
• Stripe, for payments.
• Image AI service providers, for image processing.

How long we keep data

• Images and results: deleted automatically within 24 hours of upload.
• Job records (without images): kept to run the service and for accounting.
• Account data: kept until you ask us to delete your account.

Your choices

You can email support@unblurfy.com to delete your account and the data tied to it, or to ask what we hold about you. You can clear cookies in your browser at any time; you will get a new anonymous ID.

Contact

Privacy questions: email support@unblurfy.com.

Children

Unblurfy isn't meant for children under 13, and we don't knowingly collect their information.

Changes

If we change this policy, we'll update the date at the top of this page.

Analytics and session replay

We use Google Analytics 4, Microsoft Clarity and Plausible to understand visits and improve this website. These services can receive browser and device information, approximate location derived from network information, page views and interactions. Google Analytics and Clarity may use cookies or similar identifiers. Clarity records masked page interactions and session replay. Plausible provides aggregate usage statistics.

Our custom events include tool, resolution, whether a visitor is signed in, processing success or failure category, download, quota and checkout activity. For a verified successful Checkout return, we send the plan, USD value and a Checkout session transaction identifier to Google Analytics; Plausible receives only the purchase event name, without revenue or a transaction identifier. We do not send email addresses, account IDs, file names, uploaded images, image contents or image URLs in custom analytics events. Uploaded previews, results and account information are marked for Clarity masking.

Colors and images shown in saved examples are not user uploads. Uploaded images are processed under the image handling terms above. Payment processing remains with Stripe; subscription changes that do not return through Checkout are not counted as purchase events by this implementation.

Do Not Sell or Share My Personal Information — analytics choices

We do not sell your uploaded images or account information. You can disable analytics and session replay for this browser using the button below. This stores only your opt-out preference on your device. Reloading applies the choice; clearing local storage or changing browsers removes that preference. We also honor a supported browser Global Privacy Control signal by not loading these services.

You can additionally block analytics scripts or third-party cookies in your browser and use Google’s Analytics Opt-out Browser Add-on. You can request access or deletion by contacting support@unblurfy.com. Essential login, security, quota and payment functions continue to work when optional analytics are disabled.