Terms of Service

What Unblurfy does

Unblurfy uses AI and image processing to make blurry, pixelated and low-resolution pictures sharper. It is a tool for improving your own images.

Your images

You may only upload images that you own or have the right to use. You keep all rights to your images and to the results. You give us permission to process them, only to provide the service to you.

What you must not do

• Upload or process an image you do not own or do not have the rights to use.
• Try to identify another person.
• Remove a mosaic, pixelation or other cover that someone else applied to protect privacy.
• Upload illegal content, sexual content, or images of children in any sexual context.
• Upload other people's private photos without their permission.
• Use Unblurfy to get around paywalls or access protections.
• Harass, impersonate or deceive people, or create fake documents or evidence.
• Try to break, overload or reverse-engineer the service, or avoid the free limits with automated tools.

AI results can differ from the original

AI may change details such as text, numbers and faces. Results are not verified reproductions of the original and are not for evidence or identity verification. Compare important details with your original.

All photo enhancement uses AI. Selecting a file does not start a generation; press the enhancement button to submit it after reviewing the usage note.

Prices and credits

These prices and limits match the pricing page. We may pause free AI fixes when demand is high, and we may limit accounts or networks that abuse the service.

• Free AI enhancement: 1 fix per day signed out, 2 per day signed in, at 1K. Usage before signing in counts toward the daily total. Free quota resets at 00:00 UTC.
• Starter: $4.99 for 20 credits. Plus: $14.99 for 80 credits. Large: $29.99 for 200 credits. Pay-once credits never expire.
• Basic: $5.99 per month or $47.88 per year, with 80 credits each month. Pro: $9.99 per month or $79.99 per year, with 200 credits each month. Max: $24.99 per month or $199 per year, with 600 credits each month.
• Subscription credits reset each subscription month and do not accumulate. Yearly plans are billed annually and issue credits monthly. Existing subscriptions keep their original price and monthly allowance unless you choose to change or cancel the plan.
• AI enhance uses 1 credit at 1K or 2 credits at 2K, including face, old-photo and AI text restoration. Taxes are added at checkout.
• The daily free AI budget is capped at $10. Once reached, free jobs pause until the next UTC day. Paid-credit jobs remain available.
• Credits are used only when a fix succeeds. If a fix fails, times out or is rejected, you get them back.

Payments

Payments are processed by Stripe. When you buy through Stripe Managed Payments, the merchant of record is Link, a Stripe company. Link calculates and collects applicable taxes.

Card numbers stay with Stripe. We do not store them.

Refunds

Credit packs. If you have not used any credits from a credit pack, you can ask for a full refund within 7 days of the purchase. If any of those credits have been used, that pack is not refunded.

Subscriptions. You can cancel any time via Manage billing on your account page. You keep access until the end of the current period, and the subscription does not renew after that.

We generally do not refund the fee for the current period. Exception: if this is your first subscription and you ask within 7 days of that purchase, and you have not used any credits from it, you may request a refund.

After a refund, we take back the credits that came with that purchase.

A failed fix is not a payment refund. You are only charged credits when a fix succeeds. If a fix fails, times out or is rejected, those credits come back automatically.

To ask for a refund, email support@unblurfy.com with the address you signed in with and the date of the purchase. We reply within 3 business days. Refunds go back to the original payment method.

The same policy is published on the Refund Policy page.

No warranty

The service is provided as is, without promises that it will be uninterrupted, error-free or suitable for a particular purpose.

Limit of liability

To the extent the law allows, Unblurfy is not liable for indirect or consequential losses, or for losses caused by relying on a result. Our total liability for any claim is limited to the amount you paid us in the 12 months before it.

Ending use

You can stop using Unblurfy at any time. We may suspend or end access if you break these terms.

Changes

We may update these terms. If you keep using the service after a change, you accept the new terms.